ONE-OF-ONE FOOTBALL SHIRTS / TRACKED WORLDWIDE SHIPPING

Privacy Policy / Datenschutz

Data Protection Declaration

1) Information on the Collection of Personal Data and Contact Details of the Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. On the following pages, we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.

1.2 The controller in charge of data processing on this website, within the meaning of the General Data Protection Regulation (GDPR), is Aaron Drewett, Trikot Trader, Hedwigstr 10, 82229, Germany, Phone.: 017620247811, e-mail: [email protected]. The controller in charge of the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

2) Data Collection When You Visit Our Website

2.1 When using our website for information only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data that is technically necessary for us to display the website to you:

– Our visited website

– Date and time at the moment of access

– Amount of data sent in bytes

– Source/reference from which you came to the page

– Browser used

– Operating system used

– IP address used (if applicable: in anonymized form)

Data processing is carried out in accordance with Art. 6 (1) point f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files subsequently, if there are any concrete indications of illegal use.

2.2 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller). You can recognize an encrypted connection by the character string https:// and the lock symbol in your browser line.

3) Hosting and store software

3.1 IONOS

Our website is hosted with IONOS. Hosting processes the website’s files and database, visitor request/server-log data and the customer information submitted through the store. We use this processing to operate the website, fulfil orders and protect the service against misuse. The relevant legal bases are Art. 6(1)(b) GDPR for contract-related processing and Art. 6(1)(f) GDPR for secure, reliable operation.

IONOS privacy information: https://www.ionos.de/terms-gtc/datenschutzerklaerung/.

3.2 WordPress and WooCommerce

The store uses WordPress and WooCommerce on our hosting account. Customer accounts, orders, addresses, wishlist entries and Trikot Tokens records are held in the store database. Using this software does not, by itself, mean that all customer data is sent to WordPress.com or a separate WooCommerce-hosted shop.

3.3 Service providers and international processing

External services are described below. Their own privacy information explains their processing locations and applicable international-transfer safeguards. We do not represent that every service processes data exclusively in Germany. Provider contracts and any required data-processing/transfer arrangements must match the services we actually use.

4) Cookies and CookieYes

We use necessary cookies for functions such as the basket, checkout, account sign-in and saved consent choices. Necessary processing relies on Art. 6(1)(b) GDPR where required for the service you request, or Art. 6(1)(f) GDPR for secure website operation. Optional cookies or comparable technologies requiring consent are subject to your choice under Art. 6(1)(a) GDPR.

CookieYes provides the cookie preference interface. You can revisit it using the consent-preferences control and change or withdraw optional choices. Cookie details should be read alongside that interface. CookieYes privacy information: https://www.cookieyes.com/privacy-policy/.

5) Contacting Us

5.1 Contact channels and email

We use the website contact form and [email protected] for customer enquiries; the previous Wix Chat service is not used. Our business mailbox uses Google Workspace. Email addresses, message contents and attachments are processed to send, receive and manage store correspondence. The new store’s authenticated outgoing-email connection is being configured for the main domain. Google customer-data processing information: https://cloud.google.com/terms/data-processing-addendum/. Google service-data information: https://cloud.google.com/terms/cloud-privacy-notice/.

5.2 When you contact us (e.g. via contact form or e-mail), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for establishing contact and for the associated technical administration.

The legal basis for processing data is our legitimate interest in responding to your request in accordance with Art. 6 (1) point f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 (1) point b GDPR. Your data will be deleted after final processing of your enquiry; this is the case if it can be inferred from the circumstances that the facts in question have been finally clarified, provided there are no legal storage obligations to the contrary.

6) Data Processing When Opening a Customer Account and for Contract Processing

Pursuant to Art. 6 (1) point b GDPR, personal data will continue to be collected and processed to the extent required in each case if you provide us with this data when opening a customer account. The data required for opening an account can be found in the input mask of the corresponding form on our website. Deletion of your customer account is possible at any time and can be done by sending a message to the above address of the person responsible. After deletion of your customer account, your data will be deleted, provided that all contracts concluded via it have been fully processed, no legal retention periods are opposed and no legitimate interest on our part in the continued storage exists.

7) Optional email subscriptions and cart reminders

7.1 Drop Alerts

The Drop Alerts form collects your email address and separate newsletter consent. Submissions and consent records are held in our store administration. Entering an address for an order or cart reminder does not subscribe you to Drop Alerts. Newsletter delivery is not yet enabled on the new store. Before delivery is enabled, we will identify the delivery provider here and confirm the subscription process. You may withdraw newsletter consent by contacting [email protected], and an unsubscribe link will be included in newsletters when sending is enabled. Consent-based processing relies on Art. 6(1)(a) GDPR.

7.2 Optional cart reminders

Cart reminders are currently disabled. When the service is enabled, only customers who separately opt in at checkout will receive a reminder; this includes guests and signed-in customers. Providing an email address alone is not consent. We process the email address, product/variation identifiers, quantities and consent wording/timestamps to send one reminder approximately 24 hours after the last consenting checkout update. No billing address or payment details are stored in the reminder record.

The reminder will include an expiring cart-recovery link and unsubscribe link. It does not sign you into an account, restore personal details or replace a non-empty basket. Completing a purchase or withdrawing consent clears the reminder’s email/cart/recovery data and cancels any pending reminder. Cart-reminder records are scheduled for deletion seven days after initial consent; checkout updates do not extend that period. Delivered messages can remain in the mailbox under the applicable correspondence retention rules. Newsletter subscriptions are separate. Historical customer imports are not enrolled automatically.

The legal basis for an opted-in reminder is Art. 6(1)(a) GDPR. Consent may be withdrawn through the unsubscribe link or by contacting [email protected], without affecting earlier lawful processing. Sending and deletion scheduling will be verified before activation.

8) Processing of Data for the Purpose of Order Handling

8.1 Insofar as necessary for the processing of the contract for delivery and payment purposes, the personal data collected by us will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6 Para. 1 lit. b GDPR.

If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we will process the contact data (name, address, e-mail address) provided by you when placing the order in order to inform you personally by suitable means of communication (e.g. by post or e-mail) about upcoming updates within the legally stipulated period of time within the framework of our statutory duty to inform pursuant to Art. 6 Para. 1 lit. c GDPR. Your contact details will be used strictly for the purpose of informing you about updates owed by us and will only be processed by us for this purpose to the extent that this is necessary for the respective information.

In order to process your order, we also work together with the following service provider(s), who support us in whole or in part in the execution of concluded contracts. Certain personal data is transferred to these service providers in accordance with the following information.

8.2 Delivery

We use Deutsche Post/DHL for delivery where available. Recipient names, delivery addresses and order/delivery information necessary to dispatch your purchase are shared with the carrier under Art. 6(1)(b) GDPR. Sharing an email address or telephone number for optional delivery notifications is subject to the choice presented at checkout where consent is required. Carrier services and supported destinations are those offered for your order; DHL Express is not represented as an enabled service unless offered at checkout.

8.3 Stripe payments

Stripe processes the online payment methods shown at checkout, including card payments and supported wallet methods such as Apple Pay, Google Pay or Link when offered. Payment, contact, billing, transaction and relevant technical information is processed to take payment, prevent fraud and administer refunds. Contract-related processing relies on Art. 6(1)(b) GDPR; fraud-prevention processing may also rely on Art. 6(1)(f) GDPR. Stripe may act as a processor or independent controller depending on the activity. Card details are handled through the payment integration; our store retains payment references/status rather than complete card numbers or card security codes.

Stripe privacy information: https://stripe.com/gb/privacy.

PayPal is not currently enabled. If additional providers are enabled, this notice will be updated before use.

8.4 In-person payments

At events, payment may be taken separately on the owner’s SumUp terminal. The product/order and SumUp transaction reference are recorded in WooCommerce for stock and order administration. This is not an automatic synchronised SumUp online-checkout integration. SumUp handles the terminal payment under its own privacy information, https://www.sumup.com/en-gb/privacy/.

9) Web analysis

Wix Analytics is not used by the new store. No replacement marketing analytics service is currently configured for launch. Necessary server/security logs are separate from optional marketing analytics. This notice and the cookie controls will be updated if an analytics service is enabled.

10) Account features and social links

10.1 Wishlist and Trikot Tokens

For signed-in customers we store wishlist product references and Token balances, lifetime tier progress, earning/redemption/refund events and staff-adjustment audit records against the customer account. Reward codes are account-bound. These records let us operate the requested account and loyalty services, prevent duplicate awards/redemptions and investigate errors. Contract-related processing relies on Art. 6(1)(b) GDPR and operational/security audit processing on Art. 6(1)(f) GDPR. They are not a separate subscription to marketing. Contact [email protected] for account or data requests; legal retention and legitimate audit requirements may affect what can be erased immediately.

10.2 Instagram

The site currently shows locally hosted images and links to our Instagram account. Following an external Instagram link takes you to that provider’s service and privacy practices. A connected embedded Instagram feed is not currently enabled; if one is added, the notice and consent controls will be updated to reflect its actual operation rather than assuming a two-click integration.

10.3 Language

The launch storefront is English-first. Google Translate is not integrated, and selecting a language does not activate a Google translation service.

11) Managing your preferences

Use the cookie preference control to revisit optional cookie choices. Account, newsletter and cart-reminder choices are separate. For other data requests contact [email protected]. We do not automatically subscribe migrated customers to marketing or cart reminders.

12) Rights of the Data Subject

12.1 The applicable data protection law grants you the following comprehensive rights of data subjects (rights of information and intervention) vis-à-vis the data controller with regard to the processing of your personal data:

– Right of access by the data subject pursuant to Art. 15 GDPR;

– Right to rectification pursuant to Art. 16 GDPR;

– Right to erasure (“right to be forgotten”) pursuant to Art. 17 GDPR;

– Right to restriction of processing pursuant to Art. 18 GDPR;

– Right to be informed pursuant to Art. 19 GDPR;

– Right to data portability pursuant to Art. 20 GDPR;

– Right to withdraw a given consent pursuant to Art. 7 (3) GDPR;

– Right to lodge a complaint pursuant to Art. 77 GDPR.

12.2 RIGHT TO OBJECT

IF, WITHIN THE FRAMEWORK OF A CONSIDERATION OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR PREDOMINANT LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE ON THE GROUNDS THAT ARISE FROM YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN PROVE COMPELLING REASONS WORTHY OF PROTECTION FOR PROCESSING WHICH OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.

IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA WHICH ARE USED FOR DIRECT MARKETING PURPOSES. YOU MAY EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.

13) Duration of Storage of Personal Data

The duration of the storage of personal data is based on the respective legal basis, the purpose of processing and – if relevant – on the respective legal retention period (e.g. commercial and tax retention periods).

If personal data is processed basis on an express consent pursuant to Art. 6 (1) point a GDPR, this data is stored until the data subject revokes his consent.

If there are legal storage periods for data that is processed within the framework of legal or similar obligations on the basis of Art. 6 (1) point b GDPR, this data will be routinely deleted after expiry of the storage periods if it is no longer necessary for the fulfillment of the contract or the initiation of the contract and/or if we no longer have a justified interest in further storage.

When processing personal data on the basis of Art. 6 (1) point f GDPR, this data is stored until the data subject exercises his right of objection in accordance with Art. 21 (1) GDPR, unless we can provide compelling grounds for processing worthy of protection which outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

If personal data is processed for the purpose of direct marketing based on Art. 6 (1) point f GDPR, this data is stored until the data subject exercises his right of objection pursuant to Art. 21 (2) GDPR.

Unless otherwise stated in the information contained in this declaration on specific processing situations, stored personal data will be deleted if it is no longer necessary for the purposes for which it was collected or otherwise processed.